Utilities have a large customer base, yet their knowledge about individual households is small. This adversely affects both the development of innovative, household specific services and the utilities’ monetary KPIs. Our software solutions help utility companies to engage their customers in energy saving campaigns and support them in selling respective services.
In this project, we develop further and test in field experiments machine learning algorithms that infer household characteristics (apartment size, number of inhabitants and appliances, etc.) and predict the willingness to participate in efficiency or load shifting campaigns from load profiles, location information, and other existing customer data. Our tools provide customer insights at low cost and at scale, thereby solving an eminent business problem, improving the effectiveness of energy conservation campaigns, and ultimately increasing the customer value and adoption of related services.
Funded by the EU Eurostars Programme
Research staff at the University of Bamberg: Konstantin Hopf
Project duration: 01.11.2015 - 30.10.2018
Project Partners:
Total Budget: 818'840 € (industry and public funding)